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Customer Service Representative


Job ID: 49739
Job Views: 1806
Location: Collingwood, Ontario, Canada
Postal Code:
Job Category: Admin-Clerical, Customer Service
Employment Type: Full time
Salary: DOE per hour
Posted: 05.12.2017

Job Description

 

JSI Store Fixtures is looking for a high performance customer service rep!!

Directly involved  with all customer concerns and assists and is responsible for
resolving  noted issues
Receive customer orders by either fax or telephone
Advise customers about order scheduling and delivery dates
Coordinate customer orders with the manufacturing division's production capabilities
Other duties that may be assigned on an as-required basis
Maintain a safe work environment
Demonstrate a professional attitude  when approaching work assignments
Assures the quality of work produced is acceptable to company standards and
specifications
Follows procedures detailed in the Company Handbook and in other documents
Maintains a positive outlook and offers outstanding customer service to our clientele
Displays a sense of urgency towards completing assigned tasks
Assist  in developing  solutions to problems
Maintains a good attendance record
Reports directly to the Plant Manager and a dotted line relationship into the Manager
of Customer Relations
Sedentary: Exerting up to 10lbs. occasionally, sitting most of the time, and only brief
periods of standing and walking
Requires minimal travel for training or customer store visit as needed

Job Requirements

 

Preferred 2 year degree in Accounting, Business Admin or commensurate work
experience
Ability to manage multi tasks in a fast paced environment
Ability to work with the highest degree of accuracy
Possess excellent verbal and written communication skills
Ability to interact with management, production, employees and customers
Capable of learning new skills as needed
Must be detail oriented
 
How To Apply:

Please forward your cover letter and resume to:  DParrish@jsistorefixtures.com



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